Refund policy

Sorry something didn't fit its our pleasure to exchange for the right size if it is in stock. Returns are eligible for store credit only within 14 days of delivery date. Returns past the two week mark will not be accepted. The Mota Boutique tag MUST be attached to the item. If it is not, it will not be accepted for a return. We do not accept returns at this point in time. To complete your return, your packing slip is required. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable
* Returning sale items: All sale items, including those purchased using a sale code, are FINAL sale! We will not be refunding or issuing a store credit if you purchase one of our sale items. Since these are final sale, please do not ship them back to us. We will not issue any refund and will charge a shipping fee to have the item returned back to you.
We are not responsible for orders being shipped to the wrong address. Please be sure you put in your correct address at checkout. If the item is sent back to us, you will need to pay our $7.00 shipping fee before we send it back out to you. If you notice that you put in the wrong address at checkout, please email wendy@motaboutique.com ASAP. We cannot guarantee that we can have your address changed in time, so please make sure you enter in the correct address before completing the purchase.